Benefits of using JSP

All of our case managers are regionally based. Our services are inspected by the Care Quality Commission (CQC) and currently have Good or Excellent ratings.

We provide a range of case managers with different skills, backgrounds and experiences to enable us to better match case manager and client. Having a number of case managers at each site enables us to provide cover during periods of holiday or other absence.

We specialise in working within difficult family situations, we provide a service to both the client and the family.

“People who use the service and their relatives described receiving a consistent and flexible service.”                                                           - CSCI inspection report 2007

We have experience of working with a wide range of clients with a range of disabilities.

We provide services to both severely physically disabled people and also to clients with more subtle cognitive and behavioural problems.

We work closely with our training team and rehabilitation service to provide a multidisciplinary service to our clients and their support workers. Support workers benefit from in-house nationally accredited specialist training and from working alongside our experienced rehabilitation assistants. Where appropriate this allows our support workers to implement specialist rehabilitation strategies.

Our in house training team and generous training budget ensures our staff remain up to date with practice and legislative changes.

Our case management services offer the following advantages to clients:

• A range of case managers with different skills, backgrounds and experiences
• An integrated case management and home-based rehabilitation programme where appropriate
• Staff experienced in giving evidence in court
• Comprehensive in house training programme for case managers in addition to generous funding for external courses
• Experience of working with both adults and children who have suffered traumatic brain, spinal and birth injuries
• We specialise in working with difficult family situations, we aim to provide a service to the client and the family
• A comprehensive support worker training package
• A continuous service from assessment through to ongoing case management
• Recruitment of support workers
• In-house personnel expertise and advice for our case managers