Why consider a career in case management?

Why consider a career as a brain or spinal injury case manager?


Expand your career

This is life changing work for changed lives - as a specialist case manager you will be there for clients through every step of their journey as they and those around them adjust to life changing injuries and impairments.

From your initial assessment of the client’s needs through to seeing them move house, go on holiday, complete their education, drive again, set up a business, meet physical challenges for charity, or in some cases, just make their own cup of tea, a career in case management, whilst often challenging, is one of the most rewarding.

Brain and spinal injury case managers are specialists, although they may work with anyone with complex needs including acquired or traumatic brain injury, spinal injury, cerebral palsy, complex orthopaedic injury, psychological, behavioural and mental health conditions.

Work with a range of individuals from every walk of life

Working in the private sector, usually with individuals who have acquired brain injuries through road traffic accidents or birth injuries, your client group will be diverse and from all sections of our society.

From very young children with specific educational and health needs and whose families are very involved in their care, to older adults who may be living alone or without family involved in their care at all, you will build relationships and become someone who is integral to the life of those you support.

When you begin working with them, they may be at home, in hospital, or in a rehabilitation centre. They may be in work, at school, college or university or they may be just starting to think about employment again.

What does case management mean for the individual?

When someone with a brain injury has a case manager, they have a single point of contact for all their needs. 

As their case manager, you will have assessed every aspect of their needs and in conjunction with a bespoke multi-disciplinary team, support the client in their rehabilitation programme and to achieve their personal goals. It is the case managers role to coordinate and lead the MDT with regular review and evaluation to ensure the client receives, timely, appropriate, skilled and informed care and specialist therapeutic interventions.
They may have a support team that you have recruited, carrying out the day to day requirements of the unique care plan that you have put in place, facilitating their independence and supporting them to achieve their life goals and aspirations despite their injury.

What is case management?

The British Association of Brain Injury Case Managers says - “Case management is a collaborative process which assesses, plans, implements, co-ordinates, monitors and evaluates options and services to meet an individual’s health and social needs through communications and available resources to promote quality cost – effective outcomes”.

Simply put – it’s finding out what a person needs and providing it.

Providing case management to individuals and their families is about developing positive therapeutic relationships.  Intervention can range from an arm’s length, light touch model to setting up and managing a 24-hour care team.

Enriching your life learning

All the life experience in the world couldn’t prepare us for our careers in case management. Each client is different, has different needs and different goals, so each journey taken with an individual is not only a privilege but also gives an opportunity to learn about things that we may not otherwise have come across.

From scalp tattooing, bionic limbs, hippotherapy, lambing, discovering the ins and outs of online dating, alcohol detoxification, vestibular function, prison visiting, and flying, to working with the Thai Consulate, veterans associations, Therapet and Taylor Swift – a career as a case manager has the capacity to broaden life learning like no other.  However, this can also be a challenging and demanding role and case managers need to have patience, resilience and persistence!

Who can be a case manager?

Anyone registered with the HCPC, NMC, or other professional body. At JSP, we have practising case managers from backgrounds such as social work, nursing, occupational therapy, speech and language therapy, psychology and many more.

Next steps

We are always looking for passionate individuals to join our regional teams in Sheffield, Manchester, Northumberland and Edinburgh working with clients across the north of England and Scotland. If you are interested in this amazing career and would like to talk to us about:

  • how we train, develop and support case managers
  • how to apply
  • pay and benefits
  • general information or an informal chat about our work and how to transition from working in public to private sector

Please call our us on 0114 250 7711 and ask for Sally Wilkinson or email enquiries@jspsh.co.uk. We would love to hear from you.